Working With Us

Vacancies last updated 30th October 2019

Housing Officer

Hill Homes has an exciting opportunity for a Housing Support Officer to join the team based in Highgate, London. The successful candidate will join us on a full-time permanent basis and will receive a competitive salary of £19,793 per annum.

Hill Homes is a small specialist Housing Association based in Highgate, providing individualised packages of care to older people.

Our aim is to improve the quality of life of our customers, building confidence and skills to allow them to live independently. We view all our customers as individuals with specific needs, treating them with respect and dignity, and focusing on achieving real results.

The ideal Housing Support Officer will provide practical and emotional social support to vulnerable elderly people to help them sustain their home and tenancy.  The role holder will assist tenants and service users to maximise their full potential for independent living and enhanced quality of life.  We will look to you to support our service users to take part in social, recreational and educational activities both within the scheme and the local community.  You will be able to provide support in partnership with other community and care service providers.

Above all you will work with us to ensure each service user is treated as an individual with respect for their privacy, dignity and independence.

Key Responsibilities of the Housing Support Officer

  • Provide a daily welfare call for tenants requiring the service and carry out flat checks, as and when required.
  • Provide a daily welfare call for tenants requiring the service and carry out flat checks, as and when required.
  • Providing practical assistance to help service users move and settle into their new home.
  • Assisting service users to access support benefits in order to pay their rent and other bills.
  • Signposting tenants to relevant services for day to day living.
  • Be aware of health and safety requirements and apply them in the workplace, by completing daily and weekly checks of both schemes, reporting issues and defects appropriately
  • Advising and supporting tenants to maintain the safety and security of their homes, through managing risk and reporting repairs to their flats.
  • Arrange viewings with potential applicants and send out application packs, as and when required.
  • Deputise for the Senior Housing Officer
  • Inform Manager of possible safeguarding adults alerts and support the vulnerable elderly person to be safe in these situations.
  • Encourage service user involvement in all aspects of service provision, encouraging participation in consultations and other activities.
  • Complete and review support plans as and when required, documenting how they would like support provided.
  • Arranging transport for service users to attend hospital appointments and events in the community.
  • Advising and supporting service users to access aids and adaptations, assistive technology and external services to enable them to live independently in their homes.
  • Working in partnership with other community and care/health service providers to ensure service users access services they require.
  • Manage a key working system with service users, documenting key working plans and actions to be carried out.

Skills, Knowledge and Experience required by the Housing Support Officer


  • Enhanced DBS
  • GCSEs in English and Maths (Or Equivalent)
  • Well organised, self-motivated, positive and conscientious, able to achieve high standards of performance and having good attention to detail
  • Good IT skills and be familiar with the Microsoft Office suite
  • Good communication skills, both written and verbal


  • Experience of working within an adult social care environment and / or within a care environment would be advantageous

If you have an enthusiastic can-do attitude and a willingness to challenge yourself in order to push your learning and progress your career as our Housing Support Officer, please apply as below.

Call  020 8347 3680, or email for a job description and application form.

Care & Support Workers - Bank

Hill Homes Care is looking for highly motivated, flexible and conscientious Care and Support Workers, on a bank basis.

Benefits include a salary of up to £10.15 per hour depending on experience and qualifications, 25 days equivalent annual leave accrued pro-rata, and training opportunities.

Ideally you will have at least 1 year’s experience within a care and support environment which has involved interaction with older people, either Level 2 Diploma in Health & Social Care or an NVQ Level 2 (or equivalent) and be a good team player with the ability to work within a multi-disciplinary team.

However, most importantly you will have a can-do, positive attitude and a flexible approach to work, be passionate about supporting older people and promote independence.

Call  020 8347 3690, or email for a job description and application form.